Privacy Policy
AceNexus ("we," "us," or "our") respects your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our AI platform, CreateX AI, or interact with our services — including via third-party platforms like Facebook, Instagram, and LinkedIn.
1. Who We Are
CreateX AI is a content generation platform powered by AI, designed for creators, and may interact with social media platforms like Meta (Facebook, Instagram) and LinkedIn to enhance personalization and platform utility.
2. Data We Collect
Depending on how you use CreateX AI, we may collect:
a. Personal Information
- Name, email address, profile photo
- Login identifiers from social platforms (e.g., Facebook, Instagram, LinkedIn)
b. Public Social Media and Professional Data
Only if you explicitly authorize access:
- From Meta (Instagram/Facebook): Username, bio, followers, media
- From LinkedIn: Public profile URL, headline, job title, connections count, and profile picture
c. Usage Data
- Interaction logs with AI tools and dashboard
- Session activity and click patterns
d. Optional Inputs
- Any manually submitted data such as social media handles, bio, niche preferences, etc.
3. Why We Collect Your Data
We use your data to:
- Deliver personalized AI-generated content and strategy suggestions
- Authenticate and authorize user access through third-party providers
- Improve platform features, UX, and performance
- Communicate support, updates, or partnership/internship opportunities
- Comply with Meta and LinkedIn API and data usage policies
4. Third-Party Integrations and Services
We do not sell your data. We only share your data securely with the following service providers, essential for platform functionality:
All partners comply with strict data protection and security standards.
5. Cookies and Analytics
We may use browser cookies and third-party analytics tools (e.g., Google Analytics, Supabase logs) to understand user behavior and improve experience. These cookies do not collect sensitive personal data.
6. User Data Deletion
If you wish to delete your data from CreateX AI:
How to Request Deletion:
Send an email to: acenexusagency@gmail.com
Subject Line: "Data Deletion Request"
Include the following:
- Full Name
- Email address used on our platform
- Any linked social media accounts (e.g., Instagram handle, LinkedIn profile URL)
- A confirmation that you want all associated data deleted
We will process your request within 7 business days and confirm via email once your data has been permanently removed from our systems.
Note: This will revoke access to any personalized content or features associated with your account.
7. Your Rights
You have the right to:
- Request access, correction, or deletion of your personal data
- Withdraw consent at any time
- Contact us regarding your data at acenexusagency@gmail.com
8. Children's Privacy
CreateX AI is not intended for individuals under 18 years of age. We do not knowingly collect or store information from minors.
9. Security Measures
We implement industry-grade security, including:
- HTTPS encryption
- API-level access control
- Token-based authentication
- Row-Level Security in Supabase
- Rate limiting and firewall protection
10. Policy Updates
We may revise this Privacy Policy as needed. Updates will be posted on: 🔗 https://createxai.in/privacy Your continued use of the platform implies acceptance of the revised policy.
11. Governing Law
This Privacy Policy is governed by the laws of India.
12. Platform-Specific Notices
Meta (Facebook/Instagram)
We comply with Meta's Platform Terms, Developer Policies, and Data Deletion Requirements. Data accessed from Meta APIs is strictly limited to user-authorized scopes.
We comply with LinkedIn Marketing Developer Platform Guidelines and LinkedIn API Terms of Use. Any data retrieved from LinkedIn APIs is used strictly within the permissions granted and is never sold or redistributed.